Raffi offers returns on full price merchandise that has not been worn, altered or washed with the original tags attached. Full-priced items may be returned for full refund to the original method of payment. We only accept even exchanges.
Merchandise must be returned within 14 days. Once we have received your package, your refund will be processed within 7-10 business days. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 3-5 business days). Original shipping charges are non-refundable.
In addition, our extended holiday return policy is now in effect - any items purchased between November 20th and December 24th can be returned until January 12nd. Product must be unworn and unwashed, with the hang tags attached, and accompanied by proof of purchase. Orders placed after December 25th will qualify for our standard 14-day return window.
SALE ITEMS ARE FINAL SALE AND NOT ELIGIBLE FOR RETURN
We do not ship to PO Boxes